State Farm® Insurance Agent Nicole Omo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Elisa
December 11, 2025
"My experience with the staff at Nicole Omo's State Farm business has been always superior! I have had their insurance for approximately ten years. Destiney, Nicole and Dena are simply fabulous! Elisa Ikard"
John Chatmss
December 8, 2024
"Nicole, Dena and their team are very knowledgeable, accessible and user-friendly. With one phone call, text, or email I get expert results. Others should look to them as role models for better service."
Becca Petersen
October 4, 2023
"Nicole Omo & the people that work with her have always been so kind & super helpful! Ms Omo truly makes you feel cared for not just as customer but as a person. Last year, I believe it was, she called & left a voicemail telling my happy birthday. This year I received a card from her for my birthday. Which brought a tear to my eye. It truly made my day! I always recommend state farm for renters insurance! But I will also tell anyone that they need to have Nicole Omo as their insurance agent!"
Lexi Gilmore
March 21, 2023
"Great team of amazing professionals!"
Stefanie Dougherty
July 28, 2022
"Nicole is such an important part of the China Spring community. She never hesitates to help sponsor and coordinate different activities for the area and does it with a smile on her face. I highly recommend her for all your insurance needs!"
SHANTEL GARNER
July 26, 2022
"Outstanding customer and response!! Great experience that will benefit our family for years to come!! Thanks for taking such great care of us!"
Antonio Loera
July 2, 2022
"Very good food,and good service"
Rowdy Child
March 16, 2022
"The place sucks . Nichole acts as if she is doing you a favor if she helps at all. Never get what you bargained for here ...
. Your name is Nichole isn't it ..yea your the one !!"
Dena Lind
March 15, 2022
"Nicole and her staff are so nice! I know my policies are in good hands!"
RON R
June 10, 2021
"Very friendly staff very professional they're always there to help me I will stay with this agent and recommend this agent"
Diana R.
June 3, 2021
"Great insurance agent I highly recommend State farm"
Nancy Crowden
April 20, 2021
"Nicole is an awesome agent! She is very professional and personable! So glad she is our agent!"
brett wheeler
August 21, 2020
"Awesome burgers"
rodger clark
May 29, 2020
"Wonderful, clean and professional State Farm location."
Gloria Martinez
January 21, 2020
"Great customer service Knowledgeable agents"
Jennifer Cheney
December 26, 2019
"Never purchase insurance from here, they will not refund your money. They gave my son full coverage insurance for $400/month when I only requested liability. Overdrafted my checking account by $300 they will not give a response as to when I can except a refund for this difference. This has been since beginning of November it is now the end of December still no response. I canceled my insurance with State Farm after being a customer for over 30 years. Very bad customer service."
Chris Oliver
October 1, 2019
"Very nice and helpful agency. They were very patient and did a good job explaining all the details. Insurance is enough of a pain to deal with, make it easier by talking to someone courteous and knowledgeable."
Devin Hidalgo
June 13, 2017
"This is the only place in Waco you should purchase insurance. What a fantastic experience. Thank you Nicole!"
Ed Garcia
June 12, 2017
"Nicole and team were such great help. Thanks"
Jacqueline Kasemsri
May 3, 2017
"Nicole and her stuff are friendly and helpful; great experience."
Tonia P
May 3, 2017
"Nicole and her staff are fantastic! Super knowledge and very responsive!"
Maura Lynn
May 3, 2017
"Highly recommend this agency - they are honest, friendly, and always available to assist with the appropriate coverage for all of your insurance needs."
Jill Van Zee
May 3, 2017
"Nicole has always been focused on service with any questions asked or assistance needed. Very responsive and has gone out of her way to check in on us and our needs."
Myrna Plunk
May 3, 2017
"Very helpful and knowledgeable and cares about her customers. Very impressed with the organization. I would recommend this agency to anyone."
Cyn Van Antwerp
March 31, 2017
"Excellent customer service, competitive quotes. Highly recommend !"